Data Protection Statement of Holaj Tent Co., Ltd.

Thank you for visiting our website https://www.aluframetech.com and for your interest in our company, products, and services. At Holaj Tent, a brand under Superb Tent Co., Ltd., we prioritize your privacy and comply with statutory data protection regulations. This statement explains how we collect, store, and process your personal data when you interact with our website, along with your rights regarding access, rectification, erasure, and more.

Personal data refers to any information relating to you personally, such as your name, address, email address, or user behavior.

When we process personal data, engage third-party providers for specific functions, or use your data for advertising, we detail these processes below, including the data involved, legal basis, and retention period.

Name and Address of the Controller

The controller, as defined by the General Data Protection Regulation (GDPR) and other applicable data protection laws, is:

Holaj Tent Co., Ltd. (Superb Tent)
SongXia Industrial Park, Songgang, Nanhai District
Foshan City, Guangdong Province, China
Telephone: +86 18820845096
WhatsApp: +86 18820845096
Email: info@superbtent.team

Contact Details of the Data Protection Officer

Our data protection officer can be reached at:

Holaj Tent Co., Ltd. (Superb Tent)
SongXia Industrial Park, Songgang, Nanhai District
Foshan City, Guangdong Province, China
Email: info@superbtent.team

Collection and Storage of Personal Data: Type, Purpose, Legal Basis, and Retention Period

Visiting the Website

When you use our website for informational purposes only (without registering or submitting information), we collect access data in server log files transmitted by your browser. This includes:

IP address (anonymized)
Date and time of the request
Time zone difference relative to Greenwich Mean Time (GMT)
Content of the request (specific page)
Access status/HTTP status code
Data volume transferred
Referring website
Browser type, version, and language
Operating system
This data ensures the website’s stability, security, and optimization and is deleted thereafter. The legal basis is Article 6(1)(f) GDPR, with our legitimate interest being secure and efficient website operation. Data is stored in log files separately from other personal data and deleted once the session ends or when no longer needed.

Use of Additional Services, Functions, and Offers

Our website offers services like contact forms and an online shop for purchasing or renting wedding and glamping tents. Using these services requires additional personal data, processed as follows:

Contact via Email, Contact Form, or WhatsApp

When you contact us via email (info@superbtent.team), WhatsApp (+86 18820845096), or our website’s contact form, we store the data you voluntarily provide (e.g., email address, first and last name, phone number, city, postal code) to respond to your inquiry. Only your email address or phone number (for WhatsApp) is mandatory; other information is optional. We respond via email, WhatsApp, or phone, as requested.

The legal basis is Article 6(1)(a) and (b) GDPR, based on your consent or to fulfill your request. Data is deleted after resolving your inquiry, unless statutory retention obligations apply, in which case processing is restricted.

Data Transfer to Third Parties

Your personal data will not be shared with third parties except in these cases:
You provide explicit consent per Article 6(1)(a) GDPR or applicable laws (e.g., Canada’s PIPEDA, China’s PIPL).
Transfer is necessary per Article 6(1)(f) GDPR for legal claims, with no overriding interest in non-disclosure.
Transfer is required by law per Article 6(1)(c) GDPR or applicable regulations.
Transfer is needed to fulfill a contract with you per Article 6(1)(b) GDPR.

Use of Cookies

We use cookies, pixels, and similar technologies to enhance your website experience and enable functions like our online shop. Cookies are small text files stored on your device for user identification and convenience. Session cookies are deleted after your browser session, while persistent cookies remain for future visits. You can configure your browser to reject cookies, which may limit functionality.
We use the following cookies:
CookiePro (OneTrust): Manages cookie consent (https://www.cookiepro.com/products/cookie-consent/).
Functional Cookies: Enhance functionality and personalization, set by us or third-party providers (e.g., linkedin.com: bcookie).
Strictly Necessary Cookies: Essential for website operation, such as privacy preferences (e.g., OptanonConsent, OptanonAlertBoxClosed).
Performance Cookies: Track visits and traffic sources anonymously to improve performance (e.g., _ga, _uetvid).
Targeting Cookies: Used by advertising partners for relevant ads, not storing personal information directly (e.g., doubleclick.net: IDE, youtube.com: YSC).
The legal basis for functional and necessary cookies is Article 6(1)(f) GDPR (legitimate interest in website functionality). Performance and targeting cookies require your consent per Article 6(1)(a) GDPR, obtained via the cookie consent banner. For cookies transferring data to the USA, consent is based on Article 49(1)(a) GDPR, noting that U.S. data protection may differ from EU/Canada/China standards. You can revoke consent via cookie settings.

Web Analytics and Tracking

We use Google Analytics to analyze user behavior and improve our website, processing data like access times, dwell time, page views, and anonymized IP addresses. The legal basis is your consent per Article 6(1)(a) GDPR, obtained via the cookie banner. You can opt out using the browser plug-in: https://tools.google.com/dlpage/gaoptout?hl=en. Google’s privacy policy is available at https://policies.google.com/?hl=en.
We also use Google Tag Manager to integrate analytics and advertising tools, governed by Google’s policies: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.

Your Rights

As a data subject, you have the following rights under GDPR and applicable laws (e.g., Canada’s PIPEDA, China’s PIPL):

H3: Right of Access (Article 15 GDPR)
Confirm whether we process your data and request details on purposes, categories, recipients, retention periods, and more.

H3: Right to Rectification (Article 16 GDPR)
Correct inaccurate or incomplete data.

H3: Right to Erasure (Article 17 GDPR)
Request deletion if data is no longer needed, consent is revoked, or processing is unlawful, subject to exceptions (e.g., legal obligations).

H3: Right to Restriction of Processing (Article 18 GDPR)
Restrict processing if accuracy is contested, processing is unlawful, or data is needed for legal claims.

Notification Obligation (Article 19 GDPR)
We notify recipients of rectification, erasure, or restriction unless impossible or disproportionate.

Right to Data Portability (Article 20 GDPR)
Receive your data in a structured, machine-readable format or transfer it to another controller.

Right to Object (Article 21 GDPR)
Object to processing based on legitimate interests or for advertising.

Right to Revoke Consent
Revoke consent at any time, effective for future processing.

Right Against Automated Decision-Making (Article 22 GDPR)
Avoid decisions based solely on automated processing, including profiling, unless necessary for a contract or consented.

Right to Complain (Article 77 GDPR)
Lodge a complaint with a supervisory authority, such as the Office of the Privacy Commissioner of Canada, China’s Cyberspace Administration, or an EU Member State authority.
Contact us at info@superbtent.team, +86 18820845096, or WhatsApp (+86 18820845096) to exercise these rights.

Data Security
We use technical and organizational measures to protect your data from unauthorized access. Our website employs TLS encryption (https:// and padlock symbol in your browser) to secure data transmission. For sensitive communications, we recommend using postal mail or WhatsApp due to email security limitations.